Your best option is to contact the reseller, who can perhaps make the repair for you. Because Geiger can’t guarantee the condition or authenticity of the components used by unauthorized resellers, these products are not covered by Geiger's warranty. Buying from an authorized Geiger dealer gives you two advantages. The first is authenticity. If the product comes from an authorized dealer, you can be certain it’s the real thing. Second is warranty. Geiger, along with our authorized dealers, stand behind every product we make and sell. And our knowledgeable dealers have the ability to make repairs, if needed.